When should I start considering a care home?
It is never too early to think about where you or a relative may live later in life. In fact a little forward planning can save a lot of last-minute rushing and worry. For many people, a stay in hospital makes it clear that living alone will no longer be possible. However close you are to a move, it is highly recommended to find out as much as possible about a home, making a visit where possible.

Which kind of home is right?
This depends on the level of care needed. Your local authority will provide an assessment to determine what kind of care is necessary and will be able to answer any of your questions about which kind of home is suitable.

Who will pay?
This depends on the individual’s financial circumstances. Generally the state will pay if assets and savings total less than £12,750. If they are more than £21,000 it will be up to the individual to cover the costs of accommodation and care. There is a sliding scale of state contribution if your assets and savings fall between these two thresholds. See Paying for care for more information.

How much will it cost?
This varies from home to home. Homes welcome applications from everyone, but if the cost is more than the state will contribute, the applicant or a third party may contribute the extra amount needed.

Do you take local authority funded residents?
Yes, we are delighted to take both local authority and private funded residents into our homes.

Who can I talk to about…

...my options?
Counsel and Care offer an excellent helpline (0845 300 7585) and Age Concern have a freephone number (0800 808 6060).

...funding?
Your Local Authority should be able to answer your questions about funding. You may also wish to contact an independent financial adviser who specialises in care planning.

...if I have a complaint?
We have a rigorous complaints procedure in place – please ask any of our Care Home Managers for a written copy of the procedure and to clarify any concerns you have.