Orchard Care Homes :: What to look for

What to look for when choosing a care home

The following is a checklist of areas you may want to consider:

Where you live (your home)

	When was the home built - is it purpose-built?
	Is there easy access to the emergency pull cord?
	Is there sufficient special equipment to aid mobility in all rooms?
	Are there handrails in the hallways and corridors?
	Is the home fully wheelchair accessible?
	Does it meet the 'National Minimum Standards for Care Homes for Older People'?
	If you have a hearing or sight impairment, are your needs catered for?
	Is there a satellite television in the communal lounge?
	Is there a quiet area away from the main lounge?
	Is the home clean, well-kept and inviting?
	Do you like the decoration?
	Are there fresh flowers in the home?
	Is the garden landscaped, accessible, safe and interesting?
	Is the room a good size?
	Are there en suite facilities?
	Can you adjust the heating and open the windows?
	Will you be able to entertain visitors in your own room?
	Will you be able to watch television, make a private phone call or have access to the internet?
	Can you bring some of your own belongings to make your room more personal?
	Are there secure facilities in the room for the safe keeping of money and valuables?
	Do residents have their own room key?

The way you live

	Are residents encouraged to remain as independent as possible?
	Will you have access to all the specialist equipment you need?
	If you have a particular medical condition, can your needs be met?
	How many staff are on duty day and night and are they appropriately trained?
	Are there satisfactory arrangements for laundry and room cleaning?
	Are there regular visits from hairdressers, dentists, opticians etc?
	Is there somewhere other than your room to go for some peace and quiet?
	Can you practice your religion?
	Is there a variety of activities and outings?
	Does the home have a library?
	Are there regular events that your friends and relatives are invited to?
	Is the home part of the surrounding community?
	Are the staff friendly, caring and interested in the residents?
	Do residents seem active, alert, happy and well cared for?
	Does the home feel safe and secure?

Your freedom to choose

	Can you choose when to get up, what time to go to bed and when to have a bath?
	Is there a monthly menu which you can select from daily?
	If you have special dietary requirements, will these be catered for?
	Are mealtimes flexible?
	Are there facilities for you to have a snack or drink as and when you want?
	Is alcohol available if you would like it?
	Can meals be eaten in areas other than the dining room?
	Will visitors be able to join you for meals?
	Can you help in the garden if you wish to?
	Is there a printed monthly activities list which you can select from daily?
	Will visitors be welcomed at all times?
	Will you be able to go on outings with visitors?
	Can residents still see their own GP?
	Is there a clear complaints procedure?
	Are you able to arrange a trial visit?

Take the time to look at each home in detail and check to see if it meets the standard you expect. By finding answers to as many of your questions as possible, you should be able to find a home that's right for you.

Please don't hesitate to contact us - we welcome your enquiries. Call 0845 602 7469